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Privacy Policy

Online Privacy & Security Policy

Welcome to Farmacy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website. By using our website, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies only to information collected through our website. It does not apply to information collected through offline methods or third-party websites linked from our website. We encourage you to review the privacy policies of any third-party websites you visit.

Information We Collect

To provide you with the best shopping experience, we may collect certain personal information when you use our website.

1. Account Registration & Orders

When you create an account or place an order, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Country/Region
  • Payment Information (processed securely through trusted payment providers)

This information is used to:

  • Process and deliver your orders
  • Confirm payments
  • Provide customer support
  • Communicate order updates
  • Improve our services
  • Prevent fraud and unauthorized activities

2. Email Communication

If you subscribe to our newsletter or promotional emails, we may use your email address to send:

  • New product updates
  • Promotional offers
  • Discounts
  • Special announcements
  • Order confirmations

You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link or contacting us directly.

3. Cookies & Tracking Technologies

Farmacy uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide personalized content

You may disable cookies in your browser settings; however, some website features may not function properly.

4. Analytics & Advertising

We may use trusted third-party services such as Google Analytics, Meta (Facebook), or other advertising platforms to understand website traffic and improve our marketing.

These services may use cookies or similar technologies to collect anonymous browsing information. We do not share sensitive personal information with these providers unless required to provide our services.

5. Log Information

Whenever you visit our website, our servers may automatically collect certain technical information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date & Time of Visit
  • Referring Website

This information helps us improve website security, troubleshoot issues, and enhance user experience.

6. Children's Privacy

Farmacy does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

Parents or guardians are encouraged to supervise children’s internet activity.

7. Product Reviews

Customers may submit product reviews and ratings.

Please avoid including personal information in your reviews, as they may be visible to other visitors. Farmacy is not responsible for any personal information voluntarily shared in customer reviews.

Data Security

We implement industry-standard security measures to protect your personal information.

These include:

  • SSL (Secure Socket Layer) Encryption
  • Secure Servers
  • Firewall Protection
  • Restricted Employee Access
  • Secure Payment Processing

Although we strive to protect your information, no online system can guarantee 100% security.

How We Use Your Information

Your information may be used to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Improve our website
  • Send order notifications
  • Send promotional offers (with your consent)
  • Prevent fraud
  • Comply with legal obligations

Sharing Your Information

Farmacy does not sell or rent your personal information.

We may share information only with trusted service providers involved in:

  • Payment Processing
  • Shipping & Delivery
  • Website Hosting
  • Marketing Services
  • Legal Compliance

These partners are required to keep your information confidential.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account
  • Stop receiving marketing emails
  • Update your account details

To exercise these rights, please contact us using the details below.

Offline Information

If you contact Farmacy by phone, email, or other offline methods, any information you provide will be handled securely and in accordance with this Privacy Policy.

Policy Updates

Farmacy may update this Privacy Policy from time to time.

Any changes will be posted on this page with the latest revision date. Continued use of the website after updates indicates your acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Farmacy

Email: support@farmacy.com

We are committed to protecting your privacy and providing a safe, secure, and transparent shopping experience.