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Terms & Conditions

Welcome to Farmacy

These Terms & Conditions govern your access to and use of the Farmacy website. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue use of our website.

General Terms

  • Farmacy provides pharmaceutical products and healthcare-related services through its website.
  • Customers are responsible for ensuring that any medication purchased is suitable for their medical condition.
  • We strongly recommend consulting a qualified healthcare professional before starting any new medication.
  • Customers should inform their healthcare provider about their medical history, allergies, current medications, and any existing health conditions before using any medicine purchased from Farmacy.
  • Product images displayed on our website are for illustration purposes only. Actual packaging, labeling, or appearance may vary depending on the manufacturer.
  • Unless otherwise stated, all prices are displayed in USD (United States Dollars).
  • Prices, promotions, and product availability may change at any time without prior notice.
  • Farmacy reserves the right to refuse, cancel, or limit any order at its sole discretion. If payment has already been received for a canceled order, the applicable refund will be processed using the original payment method.
  • Product descriptions and medical information provided on the website are intended for general informational purposes only and should not replace professional medical advice.

Customer Accounts

To place an order, customers may be required to create an account.

When creating an account, you agree to provide accurate and complete information, including:

  • Full Name
  • Email Address
  • Shipping Address
  • Billing Information
  • Contact Number

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

Privacy & Security

Farmacy is committed to protecting your personal information.

We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect data transmitted through our website.

Payment information is processed through secure systems and stored using appropriate encryption methods where applicable.

Although we implement strong security measures, no online platform can guarantee absolute security.

Orders & Payments

  • Orders are processed only after successful payment verification.
  • Farmacy reserves the right to request additional verification before processing certain orders.
  • Orders may be canceled if payment cannot be verified, products become unavailable, or fraudulent activity is suspected.

Shipping Policy

Shipping charges are calculated based on the destination, shipping method, and total order weight.

Estimated delivery times are provided for convenience only and may vary depending on:

  • Shipping carrier
  • Destination country
  • Customs processing
  • Weather conditions
  • Public holidays
  • Other unforeseen circumstances

Customers are encouraged to place orders in advance to avoid interruptions in their medication supply.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Address changes submitted after an order has been processed may not be applied to the current shipment.

Farmacy is not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

Generic Medicines

Farmacy primarily supplies generic medications unless otherwise specified.

Customers should consult their healthcare provider to ensure that generic alternatives are appropriate for their treatment and prescription requirements.

Customs & Import Regulations

International customers acknowledge that imported medicines may be subject to customs inspection, import regulations, taxes, duties, or other government charges in their country.

Farmacy is not responsible for:

  • Customs delays
  • Import restrictions
  • Government inspections
  • Additional taxes or duties
  • Delivery delays caused by customs authorities or shipping carriers

Any customs duties, taxes, or import fees are the sole responsibility of the customer.

Delayed Shipments

While we make every effort to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed.

If a shipment is delayed due to customs processing, courier operations, or circumstances beyond our control, customers are requested to allow additional processing time before requesting a replacement or refund.

Returns & Refunds

Due to the nature of pharmaceutical products, opened or used medicines cannot be returned unless required by applicable law or unless the product arrives damaged or incorrect.

Refunds or replacements will be reviewed on a case-by-case basis in accordance with our Return & Refund Policy.

User Feedback

We welcome customer feedback, suggestions, and comments regarding our products and services.

By submitting feedback, you grant Farmacy the right to use your comments for service improvement and promotional purposes without compensation, unless prohibited by law.

Limitation of Liability

To the fullest extent permitted by law, Farmacy shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use or misuse of products
  • Delayed deliveries
  • Website interruptions
  • Technical errors
  • Third-party services
  • Customer misuse of medications

Customers are solely responsible for using medications according to the advice of their licensed healthcare provider.

Changes to These Terms

Farmacy reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms & Conditions.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Farmacy

Email: support@farmacy.com

We are committed to protecting your privacy and providing a safe, secure, and transparent shopping experience.